Help Center
Instant digital downloads. No physical item will be shipped. Here is how delivery works, where to find your files, and how to use them with Cricut, Silhouette, and Glowforge (digital files only).
No. Every MakerMint Magic purchase is a digital product. No physical item will be shipped, nothing is manufactured or packed for you, and checkout never asks for a delivery address.
Immediately. As soon as your payment is confirmed you are returned to your account and your files appear under My Downloads — usually within a few seconds.
Paddle.com is our reseller and the Merchant of Record for all orders. Your statement shows Paddle, and Paddle handles billing, tax, invoices, and refunds.
Refresh My Downloads once — payment confirmations can take up to a minute. If it is still empty, email support@digital-foundry.store with the email address you used at checkout and we will unlock it manually.
Sign in and open My Downloads. Every file you own is listed there with a Download button. Your library stays available for as long as your account exists.
Each Download button creates a fresh private link that expires after a few minutes. If a link expires, just press Download again — there is no limit on how many times you can re-download.
Yes, but design files are easiest to unzip and open on a desktop or laptop. On mobile, save the file first and then open it in your design app.
SVG and PNG design files, plus PDF guides and worksheets where included. Each product page lists the exact formats before you buy.
Choose Upload, then Upload Image for PNG or Upload Image for SVG. SVG files keep their cut layers, so you can ungroup and recolour each layer. For PNG, pick Complex and Remove background for the cleanest edges.
SVG import needs Designer Edition or higher. Open the SVG, right-click and Release Compound Path if you want to edit individual shapes, then apply your own cut settings for the material you already own.
Drag the SVG straight into the Glowforge app. Our files are digital designs only — you choose your own material, power, and speed settings. We do not supply materials or hardware, and we cannot guarantee settings for any specific machine.
Scale designs proportionally before cutting and keep fine details above about 2 mm so they survive weeding and cutting. Always run a small test on scrap material first.
Yes — you can use the designs you download to make and sell finished items you produce yourself. See the Digital License for the full terms.
No. The digital files themselves may not be resold, shared, bundled, or uploaded anywhere as digital products.
Cancel any time from your billing page or the Paddle customer portal. You keep access until the end of the period you already paid for.
Email support@digital-foundry.store and a human will reply within 24–48 hours.
Our order process for digital software and downloadable files is conducted by our online reseller Paddle.com, the Merchant of Record for those orders. Handmade physical goods from K&S Crafts N Things ship from Georgia and require a delivery address.