Shipping Policy

Last updated: August 9, 2026

Important

This policy applies only to physical handmade orders from the K&S Crafts N Things storefront. Software and digital files — including MakerMint Magic — are digital products/services. No physical item is shipped and no shipping address is required.

Processing time

Physical orders ship within 3–7 business days unless otherwise stated on the product page. Custom and personalized items may take longer; we'll let you know if that's the case.

Shipping methods

We ship via:

  • USPS
  • UPS
  • FedEx

Shipping rates are calculated at checkout.

Delivery issues

We are not responsible for:

  • Delays caused by carriers
  • Incorrect addresses provided by the customer
  • Lost packages marked as “delivered”

If a package is genuinely lost in transit (not marked delivered), contact us and we'll help you resolve it with the carrier.

International shipping

Available for select products. The buyer is responsible for any customs duties, import taxes, or brokerage fees.

Digital products

Digital files (SVG, PNG, STL, PDF) and MakerMint Magic access are delivered instantly online after purchase. No physical item is shipped. See the Digital Download License for usage terms.

Contact

Questions about an order? Email support@kandscraftsnthings.online or use our contact page.

Our order process for digital software and downloadable files is conducted by our online reseller Paddle.com, the Merchant of Record for those orders. Handmade physical goods from K&S Crafts N Things ship from Georgia and require a delivery address.