Refund Policy

MakerMint Magic is operated by Steven Badaczewski, trading as MakerMint Magic. We want you to love the tools you pay for. If you don't, we'll refund you — no drama.

30-day money-back guarantee

You may request a full refund within 30 days of your order date for any reason. This applies to monthly subscriptions, annual plans, and the Founders Lifetime purchase.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order with the email you used at checkout, or
2. Email us at support@makermint.app with your order ID and we'll process the refund for you.

How long it takes

Approved refunds are issued by Paddle to your original payment method. Most banks post the refund within 5–10 business days.

Subscriptions & cancellations

You can cancel a subscription anytime from your account billing page. Cancelling stops future charges but does not automatically issue a refund for the current period — request one as above if you're within the 30-day window.

Digital files & downloads

Digital files (SVG, PNG, STL, PDF) and MakerMint Magic access are delivered instantly online — no physical item is shipped. If a download fails, a file is corrupt, or the product isn't what was described, contact us and we will fix it or refund you within the 30-day window above. Usage terms are in the Digital Download License.

Physical handmade products (K&S Crafts N Things storefront)

Physical items purchased from the K&S Crafts N Things storefront may be returned within 14 days of delivery if the item is unused, in original condition, and not customized. Return shipping is the buyer's responsibility unless the item arrived damaged or incorrect.

Non-returnable physical items:

• Custom orders
• Personalized items
• Clearance items

Damaged or incorrect items

If a physical item arrives damaged or incorrect, contact us within 7 days of delivery with photos and we will replace or refund it. See our Shipping Policy for delivery details.

Questions

Reach us at support@makermint.app or via our contact page.